“The Site” refers to hero-k9wellness.com/
“Non-Personally Identifiable Information” refers to information that is not personally identifiable to you and is automatically collected during your visit.
“Personally Identifiable Information” refers to information that can identify an individual including name and email.
PERSONALLY IDENTIFIABLE INFORMATION
You can visit Hero K9 & Wellness Centre on the Internet without identifying who you are and without giving us personal information about yourself. In a few areas on the Site and through our telephone interactions with customers, we will ask you to provide personally identifiable information for multiple reasons. Personally identifiable information you may choose to provide are for such purposes as registering on the Hero K9 & Wellness Centre website, ordering products or services, providing your opinion in online surveys, subscribing to newsletters and special promotions, requesting information and requesting technical support. The types of personally identifiable information we may ask you will include name, address, phone number, email address, user ID’s and passwords, contact preferences and customer preference data. In addition, we may maintain records of your previous purchases and details of any enquiries or complaints made by you. You can be assured that Hero K9 & Wellness Centre will not sell, rent or distribute your Personally Identifiable Information to third parties or other organizations.
WHY WE COLLECT PERSONALLY IDENTIFIABLE INFORMATION
Hero K9 & Wellness Centre collects personally identifiable information for the purposes of providing products and services to you, to help us better communicate with you, to provide you with customer support services, to update you on current specials & promotions, and to conduct market/customer research initiatives. Your personally identifiable information is kept confidential and used to support your customer relationship with Hero K9 & Wellness Centre. For example, at times Hero K9 & Wellness Centre may inform you of new products or services, special promotional offers, and other information which may be of interest to you.
When you provide us with any personally identifiable information – name, address, e-mail or credit card number – it’s done a secure server. We use one of the most advanced security systems – Secure Socket Layers (SSL) – which encrypts all of the confidential information you provide before sending it to our own server. Only when it reaches our servers is your information decrypted.
NON-PERSONAL INFORMATION: COOKIES & OTHER INTERNET TECHNOLOGIES
THIRD PARTY TRACKING TOOLS & LINKS TO THIRD PARTY WEBSITES
This Site makes use of Google Analytics to improve the performance and features of the Site. Information on how Google Analytics collects & processes data can be found here: https://www.google.com/policies/privacy/partners/
You can choose to opt out of the Google Analytics Advertising Features through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out). Please go to https://tools.google.com/dlpage/gaoptout/ for more information.
CHOOSING TO RECEIVE MARKETING COMMUNICATIONS FROM HERO K9 & WELLNESS CENTRE
If you do not wish to receive communication from Hero K9 & Wellness Centre (special offers, news on products and services, etc) you may choose to opt out from receiving this marketing at any time. Simply select the ‘unsubscribe’ link, or follow the instructions on how to be removed from the marketing communication subscription you have received.
If you are under the age of 13, do not provide any personally identifiable information to Hero K9 & Wellness Centre without the knowledge and permission of your parent or guardian. Hero K9 & Wellness Centre does not knowingly collect information from children under the age of 13 and no portion of the Site is structured to attract those under the age of 13. Hero K9 & Wellness Centre reserves the right to co-operate with the government officials and law enforcement agents in any investigation requiring information or reports about lawful and unlawful activities. We reserve the right at any time to collect, use or disclose any personally identifiable information to satisfy any law, regulation or government agency request.
Hero K9 & Wellness Centre reserves the right to modify this privacy statement at any time, so please review it frequently. If we make any significant changes in the way we use your personal information we will notify you by posting an announcement on our pages.